Diner

It was my second time in this McDonald's. First time was bad but the second time was terrible. Got a chicken wrap". The meat was cooked at least 2 days ago. Super hard and dry with shell on top. You could kill with it. I wouldn't even feed it to my dog. I really don't know how someone can give it to people. You should be ashamed."

UPDATE: Visited yesterday and for the first time in a very very very very long time... pleased to report the upstairs area was clean and tidy. A young lad constantly walking around and keeping on top or cleanliness.. well done. Fingers crossed this continues and the below does not return. Food still luke warm too cold... It would appear the staff spend most of their time focusing on orders for the various delivery companies before 'walk in' customers.. perhaps causing our food to be cold?ORIGINAL REVIEW:So with 3 McDonald's within about a 10 minute drive this is certainly the worst.This McDonald's is situated in the town centre and is always quite busy. The ground floor has a few table booths to the left and a disabled toilet. You then have an open space to the right with freestanding ordering machines, however when busy you have people queuing to order at the tills, others queuing to order at the machines and then others queuing to collect their order, it gets really congested, confusing and up close and personal.There were tablets/screens against the window for customers to use, but it would appear these are no longer available.There are stairs to the far right which lead to the main seating area and main toilets. Warning, when busy, you do have to struggle with all those queuing to get there.The general cleanliness of this McDonald's is poor. It seems as though the majority of staff:a) can not be bothered,b) do not like, orc) do not know how to clean.We have watched various staff tickle tables with a cloth, reluctantly touch rubbish with finger tips, push food onto the floor and merely pick up the main bits and leave the rest. The only member of staff we have seen, who seems to care and seems to work and try her best to keep the area clean is an older lady, with her hair tied back in a small bun, I think she has been there for years and she clearly tries hard.So, some more negatives, the upstairs area is often filled with young delinquents who merely want to cause trouble, throw food/packaging and be a general nuisance. Opposite McDonald's is 'Christmas Tree Island' which attracts clusters of people, drinking alcohol, often shouting/swearing or arguing.. they seem to pop into McDonald's to use the toilets.The food, generally is luke warm, and if ordering to your table, keep an eye on the staff wandering around with food on a tray, although the tables are numbered and fixed, the staff never appear to know the layout, you will likely need to flag them down.

Came here whilst visiting family, and they recommend we go here as they've been before and liked it - we loved it!It was immensely cheap, great, attentive service - greeted and sat quickly and cleared the plates within minutes of us finishing. Great value for money and great service - so good, we went back the next day for lunch!The 2 mains for £10.49 add a starter or dessert or £2.49 was such a great option with a variety of choices!Food was hot, tasty, filling and reasonably priced - I'd love to have something like this in Harrogate! Will be returning when we next visit!

I've eaten in most of the Nepalese restaurants in SW London and this is definitely one of the best around. If you factor in the amazingly friendly service then maybe it is the best. Food was really good.

Unfortunately I am having to write a bad review. I tried to resolve this via phone, to which I got no answer seems the phones were switched off (i rang 14 times). I asked for no cheese on the Big Mac for serious medical reasons, but it came with cheese this is not the first or second time this has happened but we can usually resolve the problem. I was unable to get a replacement or refund for this which is a joke as the burger couldn't be eaten.This meal was delivered via just eat, i have no problem with the delivery.

Great food made in front of you within minutes, was perfect before heading to the football match

Everything was cooked quickly was was hot when it arrived at our table. The staff were also friendly and helpful and quickly stopped what they were doing to resolve a small issue of a mixed up burger. Nice environment and nice staff.

It's okay-ish. It's fine if you're there just for a game, but if you want to order something extra - it becomes a problem. It seems that they are understaffed and often experience technical issues - the few times we were there menu items (drinks in jugs or ice cream) were unavailable or waiting times were high.

During my recent visit, I encountered a few aspects that impacted the overall dining experience. The establishment appeared to be understaffed, which was evident from the numerous unattended tables and a backlog of dishes waiting to be cleared.The service, though prompt, seemed rushed, leaving little room for a personalised touch. This, unfortunately, affected the ambiance and overall atmosphere of the place. I would suggest the management consider optimising the staffing levels to ensure a more seamless dining experience for patrons.Regarding the food, it was served quickly, displaying efficiency in the kitchen. However, it regrettably fell short of expectations in terms of taste and presentation.Despite these shortcomings, the establishment displayed potential, and with some improvements, it could easily offer a more refined dining experience. I sincerely hope the management takes the feedback constructively and makes the necessary changes to create a more enjoyable environment.

I ordered a sausage McMuffin while on a very long travel and the burger is literally UNCONSUMABLE. Absolutely disgusting service. Absolutely disgusting. Definitely will be passing you guys next time 0* effort. Avoid this McDonald's. PS I'm still very hungry and now very very annoyed