Chicken restaurant

Waited to be seated a while when restaurant was empty, we were told it is 30 min wait for food, we waited 35 which is absolutely fine. Restaurant was dirty, no one cleans the tables and sweeping the floor, toiler tissue flying around but staff walking past ignoring it

It was my second time in this McDonald's. First time was bad but the second time was terrible. Got a chicken wrap". The meat was cooked at least 2 days ago. Super hard and dry with shell on top. You could kill with it. I wouldn't even feed it to my dog. I really don't know how someone can give it to people. You should be ashamed."

This has to be the worst kfc I’ve ever been to! Ordered from then took 45 minutes to the not even recieve the whole order and the food to be coldI returned home without even realising so I called the up and the guy on the phone said he doesn’t care and I should just eat what I’m given ( I paid £40) I didn’t even get my monies worth shall not be returningGet some manners you lazy people!

Food was absolutely disgusting I don’t usually do reviews but I felt disgusted after a few bites chips were like rubber along with the quarter burger barely any taste i felt sick after eating wouldn’t recommendDelivery guy seemed nice tho

UPDATE: Visited yesterday and for the first time in a very very very very long time... pleased to report the upstairs area was clean and tidy. A young lad constantly walking around and keeping on top or cleanliness.. well done. Fingers crossed this continues and the below does not return. Food still luke warm too cold... It would appear the staff spend most of their time focusing on orders for the various delivery companies before 'walk in' customers.. perhaps causing our food to be cold?ORIGINAL REVIEW:So with 3 McDonald's within about a 10 minute drive this is certainly the worst.This McDonald's is situated in the town centre and is always quite busy. The ground floor has a few table booths to the left and a disabled toilet. You then have an open space to the right with freestanding ordering machines, however when busy you have people queuing to order at the tills, others queuing to order at the machines and then others queuing to collect their order, it gets really congested, confusing and up close and personal.There were tablets/screens against the window for customers to use, but it would appear these are no longer available.There are stairs to the far right which lead to the main seating area and main toilets. Warning, when busy, you do have to struggle with all those queuing to get there.The general cleanliness of this McDonald's is poor. It seems as though the majority of staff:a) can not be bothered,b) do not like, orc) do not know how to clean.We have watched various staff tickle tables with a cloth, reluctantly touch rubbish with finger tips, push food onto the floor and merely pick up the main bits and leave the rest. The only member of staff we have seen, who seems to care and seems to work and try her best to keep the area clean is an older lady, with her hair tied back in a small bun, I think she has been there for years and she clearly tries hard.So, some more negatives, the upstairs area is often filled with young delinquents who merely want to cause trouble, throw food/packaging and be a general nuisance. Opposite McDonald's is 'Christmas Tree Island' which attracts clusters of people, drinking alcohol, often shouting/swearing or arguing.. they seem to pop into McDonald's to use the toilets.The food, generally is luke warm, and if ordering to your table, keep an eye on the staff wandering around with food on a tray, although the tables are numbered and fixed, the staff never appear to know the layout, you will likely need to flag them down.

Unfortunately I am having to write a bad review. I tried to resolve this via phone, to which I got no answer seems the phones were switched off (i rang 14 times). I asked for no cheese on the Big Mac for serious medical reasons, but it came with cheese this is not the first or second time this has happened but we can usually resolve the problem. I was unable to get a replacement or refund for this which is a joke as the burger couldn't be eaten.This meal was delivered via just eat, i have no problem with the delivery.

Everything was cooked quickly was was hot when it arrived at our table. The staff were also friendly and helpful and quickly stopped what they were doing to resolve a small issue of a mixed up burger. Nice environment and nice staff.

I recently visited this KFC and had a fantastic experience. The food was delicious, the service was the quickest I've experienced, and the restaurant was spotlessly clean, equipped with all the necessary facilities. Highly recommended!

Not only was our order very late but we saw them make mistakes on almost every order. Also close half the seating so nowhere to stand when waiting for order without getting in someones way. Difficult to get to the screens due to people waiting yet its wasnt particularly busy. A woman I could only assume was duty manager has no people skills. Shouting at staff and customers. Needs to learn some manners.

After paying almost £18 I kind of expect my gravy to be closed?? And my food atleast warm. Would recommend KFC at kings gate although it’s further, this wouldn’t happen.