Adult DVD shop

This store really has everything! It's huuuuge :)Managed to get all the bits I wanted with the help of a very friendly staff member. To top it off, I found out I could get 3 for 2 on my shopping!!! #winning!! Thankyou very much to the lady that helped me. I'll be back! :)

Woeful customer service. Item at best was used as a demo it possibly customer return that was faulty. After a few visits to the shop in person that took best part of 2 hours in the car I managed to get refund. They didn't even offer to refund the gel I bought with the item as a good will gesture. They only get one star because I didn't have to resort to small claims to get my money back. Spend your hard earned money elsewhere.

Not creepy like other shops I have been into. Low key, good vibes and the staff was super helpful. Thank you so much!

My top pick for an adult shop in London, this place boasts an impressive variety of high-quality products at great prices. It's my go-to spot in the neighborhood for its friendly service and unbeatable selection. Highly recommend!

The staff are wonderful and this review is not aimed at the store staff but management.You have lost my custom by not allowing people to try fetish clothing on/or accept any returns. Rubber is incredibly expensive and needs to fit. The rubber community is very close knit and always ask for recommendations for retailers.I would suggest that you don't bother to stock fetish items unless you can do it properly. Every other fetish retailer I've ever visited has been happy to accommodate in any way possible and then end up with my repeat custom. The fesish community has very expensive hobbies and the management be wise to think on that.

So firstly no internet so they asked for cash. We offered cash but it was refused as it was a Scottish Bank note. Very disappointed. The note was clearly marked Sterling. Assistant Manager shrugged off saying he was just following company precedure. Poor service. Scottish people avoid.

This shop is amazing, so much choice, friendly relaxed environment, staff will help you find that perfect toy (thanks Joy!), would highly recommend a visit!

Great place friendly stafg

What a fabulous shop! Everything you need for a bit of fun in the bedroom! The lingerie is great too, I struggle to find nice lingerie in Hull, I hate ordering off the internet so this was the perfect place to buy my valentines outfit! The staff were very friendly and instantly put me at ease! Thanks Pulse & Cocktails, I’ll definitely be calling in again!

Was there today. Such an appalling customer service. The shop seems to be well laid out and has a great selection of toys, fashion, accessories and enhancements. But the two girls at the counter today were just rude and ill mannered. Did not to listen even when I was trying to explain what I wanted . Showed displeasure and an annoyed face when I refused to buy something I didn’t come for. Good shop but teach your workers basic customer service manners